help and support on hand.
Setting up and using Analyser
When you go to create an account, you may see a message that says: “Sorry, we don’t allow signups from disposable email addresses. Please try a different email account.”
A disposable email address is one that isn’t issued by your company, but a personal one such as Hotmail or Gmail. For our system, we do need your work email address rather than a personal one.
This approach is also generally better from a security perspective.
To change your password, log in to Analyser and navigate to ‘account’ and ‘account settings’, then click ‘change your password’.
If you’ve forgotten your password, go to the Analyser log in page and click ‘forgotten your password?’ under the ‘Sign up’ button. Enter your email address and check your inbox for next steps.
When you next log in, follow the instructions to upgrade. Don’t worry, you won’t need to enter any payment details. This will direct you through the sign up process and start your 14 day free trial. At the end of your free trial, you have the option to subscribe to Analyser and will be prompted to add your payment details to do this.
If you choose not to sign up at the end of the trial, you’ll simply not be able to access Analyser any longer.