Of course, we’re always happy to help. Just contact us via the ‘Get in touch’ button at the bottom of your screen within Analyser, or email us at [email protected].
We believe an Analyser subscription packs in a whole lot of value for you and your firm. But if you’ve decided it’s not for you, that’s fair enough. Log in to Analyser, go to ‘account settings’, and select ‘cancel subscription’. And if you change your mind, you know where we are.
As we point out during sign-up, Analyser is only available to advice professionals. We know who qualify to subscribe on this basis. However, if you work for a platform provider, fund manager, industry body or big consultancy firm please contact our support team and we’ll happily provide you with a demo of what’s available to you.
No, with an Everything Core subscription you get three user licences and with Everything Team you get up to 10 user licences. Once you have subscribed, go to Add users to add the rest of your team. If you need more than 10, contact us on [email protected].
We’ve chosen Stripe for our payments system, which keeps payments safe via comprehensive security. You can find out more about the security steps they take here.
You can pay by direct debit or card. Card payment can also be facilitated via Apple or Google pay. We only take a bank transfer for annual subscriptions. If, at the end of your 14 day free trial, you decide you can’t do without Analyser, we guide you through the process to set up your
You can choose the plan that works best for you and your firm. We have multiple options: With Everything Core plan, three user licences at standard and you get full access to Analyser and everything the lang cat has to offer advice professionals, for £299 + VAT a year. With Everything Team plan, 10 user
To change your password, log in to Analyser and navigate to ‘account settings’, then click ‘change your password’. If you’ve forgotten your password, go to the Analyser log in page and click ‘forgotten your password?’ under the ‘Sign up’ button. Enter your email address and check your inbox for next steps.
Yes, both. If you have already got an account or have signed up for a free trial, you can book an appointment here. If you have any questions or problems with the appointment link, drop us a line at [email protected]. We publish all ‘how to’ videos here.
When you go to create an account, you may see a message that says: “Sorry, we don’t allow signups from disposable email addresses. Please try a different email account.” A disposable email address is one that isn’t issued by your company, but a personal one such as Hotmail or Gmail. For our system, we do